Here is coil whine video.
I9-13980HX | G634JZ 100ºC + COIL WHINE
This is what ASUS sold me. I paid 3000 EUR for this laptop. Do you see those black spots? Those are burned spots from a bad liquid metal application. They will claim that the warranty is voided if you replace the liquid metal and remove the sticker, but that’s not true.
So, you know how I replaced the thermal paste on my laptop with liquid metal and removed the warranty sticker? I was worried that ASUS might try to void my warranty, but luckily, since we're in the EU, they can't really do that just because I opened up the device.
Here's why:
EU Consumer Laws Have Our Back: In the EU, there's a law called EU Directive 2019/771, which protects consumers like us. It says that manufacturers (like ASUS) are required to repair or replace defective products unless they can prove that the problem was caused by something we did—like improper disassembly or damage during repairs. But since replacing thermal paste or liquid metal is a common maintenance task and hasn't caused any issues, they can't just void the warranty for that.
Warranty Stickers Aren't a Dealbreaker in the EU: Even though ASUS might slap a sticker on the device that says "warranty void if removed," that doesn't really hold up here. In the EU, manufacturers aren't allowed to void a warranty just because you opened the device. The key thing is whether your action caused any damage. So, as long as everything is fine and the problem I’m reporting (like screen issues or coil whine) has nothing to do with me opening the laptop, ASUS can't refuse to fix it.
Proof is on Them: ASUS would need to prove that something I did—like applying the liquid metal or opening the laptop—actually caused the issue. If the problem has nothing to do with what I touched, they're still responsible for fixing it under the warranty.
In short, as long as I didn’t break anything while replacing the thermal paste, ASUS can't void my warranty just because I opened the laptop or removed that sticker. EU laws are pretty solid when it comes to protecting us as consumers!
GamerNexus wrote articles about this;
Confronting ASUS Face-to-Face | GamersNexus
GamersNexus Warranty Response Kit | GamersNexus
