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High temp with low load

Voxxis
Level 7

Hi all, I'm wondering if someone can help me with something.

I recently bought a ROG Zephyrus G15 with the ultra i9 CPU, 4060 GPU, 36gb RAM and 8gb dedicated video ram.

When I have this plugged in and running just an idle game and youtube on Brave browser on performance mode, the CPU temps gets to the high 80s. The same happens on windows mode.

When I unplug it and have the exact same programs running, the CPU temp is in the mid 50s. 

Why is this? Does having it plugged in really raise the temp by up to 30degrees? 

Why is it using just so many more resources than required when plugged in? 

I've checked background tasks and nothing is causing high CPU or memory usage. 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Voxxis ,

Sorry for the late reply. Could you please record a video showing the situation when the temperature increases plugged in and provide the following information via private message for further verification? Thank you.

  • Serial Number:
  • BIOS Version:
  • Windows Build Version: (Settings - System - About)
  • Display Driver Version:
  • Whether there is an external monitor or other devices connected:
  • Whether any SSD/RAM has been added or replaced:
  • Fan mode in Armoury Crate: