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[Help] Control keys dont work anymore

Level 7

For some reason my Ctrl keys wont work anymore as of a few hours ago. I was writing a document when I realized I needed to run to the grocery store, hen I came back for some inexplicably reason my Ctrl keys wont work anymore.

Neither my external blue keyboard or onboard laptop keyboard's ctrl keys work for some reason.

I've tried:

  1. Reinstall HID Drivers. (Failed)
  2. lots of options on Ease of Access > Ease of Access Center > Make the keyboard easier to use for ex. (Turn on Sticky Keys, Turn on Mouse Keys, ….). (Failed)
  3. Using on-screen keyboard. (CTRL keys works only on the on-screen keyboard)
  4. deleted Scancode register in Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout (failed)

    How do I fix this? I have a ROG Zephyrus G14 GA401


Level 12

try plugging in a keyboard an see if it will work for the short term solution, at the Asus support  redownload the keyboard drivers. 

Customer Service Agent

Hi @ComicMaster ,

Please refer to the instructions in this link to reinstall the keyboard driver and test whether it resolves the issue. Thank you for your cooperation.