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HDMI not working, USBC output of another screen working

Shah
Level 7

Asus Zephyrus M16

HDMI output connects but dosent show output on another screen. 
USBC output on another screen working.

Help, what is wrong wiht HDMI, I have a screen at home which I connect with HDMI.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Shah ,

Could you please provide us with the specific model of laptop, as well as the current BIOS and display driver versions you are using?
When the HDMI is connected to the screen, does the device manager show the external display? Have you tried using a different HDMI cable or testing the display with another computer to see if it shows any output? Thank you.