Hi @Shah ,
Could you please provide us with the specific model of laptop, as well as the current BIOS and display driver versions you are using?
When the HDMI is connected to the screen, does the device manager show the external display? Have you tried using a different HDMI cable or testing the display with another computer to see if it shows any output? Thank you.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
