Has anyone ever solved the problem of shutting down after a few minutes of playing?
Here is what I have tested so far:
- various drivers (from asus and amd)
- RAM test
- undervolting
- cleaning fans (laptop does not overheat)
- using g-helper
- BIOS update
FurMark and OCCT show no errors during performance tests.
And now what is strange. Here are cases from different games that cause the laptop to shut down:
- in "Cyberpunk 2077", for example, the laptop shuts down after waiting in the game, or while loading a game save.
- In the game "Gothic" while opening one of the chests. This happened every time, with one particular chest.
- in "Monster Hunter World" during the end of a mission or during the start of a mission. Never during the gameplay itself, even when there is a lot going on on the screen.
- In "Elden Ring Nightreign" while entering the tower with Nightlord
- Newer games don't even last a few minutes and cause the laptop to shut down after a few minutes. (First Berserk Khazan, Tainted Grail).
Using it has become frustrating, using this laptop is like playing with a ticking bomb that scares us with a sudden black screen.
Interestingly, the laptop works flawlessly when not plugged into the charger. During a crash windows event viewer shows only red warnings with the following content:
CertificateServicesClient-CertEnroll
GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Fri, 18 Jul 2025 22:03:35 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: f9cfff89-4344-46e7-bae1-4befd90232b8
