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Hard drive compatible

Fuji1
Level 7

Hi, my hard drive is soon dead my computer is

asus rog strix gl531gv al116t 

i try 2 ssd 1 sandisk 1tb pcie 3 M.2 

keyboard not detected can t go bios

also

1 WB green pcie3 same pc turn on but can t do nothing no bios nothing

 

can you help me thanks

88f1fd6c-b555-4e60-b36e-08df1d319945.jpeg

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3 REPLIES 3

Fuji1
Level 7

My Bios is G531GV .306

Fuji1
Level 7

So someone ?

Anbby_ROG
Customer Service Agent

Here is the SSD that we have tested for compatibility, for your reference: SSD P3X4 1TB M2 2280 NVME _ INT/SSDPEKNW010T8.

 

Based on your description, this appears to be a hardware-related issue. We recommend sending your device to the local service center for further hardware diagnostics to identify the issue. Thank you for your understanding!

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂