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guarantee

Bakelyt_002
Level 8

I lost my guarantee if i upgrade my Ram from 16 gb to 64gb ? i have a Rog strix g16 and i buy it two weeks ago. 

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @Bakelyt_002 ,

The ROG Strix G16 (2023) has a total of two memory sockets, including those that are currently in use. 
It supports one SO-DIMM with a maximum capacity of 16GB, and its specification is DDR5-4800.

 

Please note that we conduct stability and compatibility tests based on the recommended specifications for laptop upgrades. If you encounter compatibility issues or other hardware abnormalities when installing components that exceed the recommended specifications, this may affect your warranty coverage. The above information is provided for your reference, and we appreciate your understanding.

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I have an Asus Rog strix g16-G614JV from 2023, currently I have 1TB of storage and 16Gb RAM ddr5, I would like to add a 1TB SSD and 32Gb RAM DDR5 4800 MHz without losing the warranty, is it possible to bring these upgrades ?

View solution in original post

3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @Bakelyt_002 ,

The ROG Strix G16 (2023) has a total of two memory sockets, including those that are currently in use. 
It supports one SO-DIMM with a maximum capacity of 16GB, and its specification is DDR5-4800.

 

Please note that we conduct stability and compatibility tests based on the recommended specifications for laptop upgrades. If you encounter compatibility issues or other hardware abnormalities when installing components that exceed the recommended specifications, this may affect your warranty coverage. The above information is provided for your reference, and we appreciate your understanding.

I have an Asus Rog strix g16-G614JV from 2023, currently I have 1TB of storage and 16Gb RAM ddr5, I would like to add a 1TB SSD and 32Gb RAM DDR5 4800 MHz without losing the warranty, is it possible to bring these upgrades ?

Anbby_ROG
Customer Service Agent

Hi @Bakelyt_002 ,

Regarding SSD expansion, the G614JV is equipped with two SSD slots, one of which is already in use. Each slot supports capacities of up to 2TB and adheres to the M.2 2280 NVME PCIE4x4 specification.

As for RAM, as mentioned earlier, it supports one SO-DIMM with a maximum capacity of 16GB, and its specification is DDR5-4800.

Please be careful during the replacement process to avoid accidentally touching other components, as this may affect your warranty coverage. Thank you.