GPU clock speed stuck at 210mhz After Re-Install windows ROG G513RM

[imfrn19]

Hi everyone,

I’m currently having a strange performance issue with my ASUS ROG Strix G15 #G513RM

After Reinstall Windows

(Ryzen 7 6800H + #RTX3060 Laptop GPU)

The GPU core clock is stuck extremely low:

• ~210 MHz on normal mode

• ~255 MHz in Turbo mode

But the weird thing is:

• NVIDIA monitoring shows power draw up to ~300W

• PerfCap Reason frequently shows Pwr or Thermal

• Even when the system is completely idle

• GPU temperature is always below 60°C

• GPU utilization may show 0–100% randomly

• Can't Open Game Visual On Armoury Crate

So GPU is acting like it is power-throttling or thermal-throttling, 

but the temperature is low and there’s no real load happening.

This results in very low performance and low clock no matter what.

I have already tried:

• Latest NVIDIA drivers

• GPU drivers from ASUS support as well

• Uninstall Graphic Driver Using DDU & Reinstall Driver

• Turbo mode + Discrete GPU Only in Armoury Crate

• Ultimate Performance power plan in Windows

• Disabled all limiters (Game Bar / V-Sync / background capture)

• Verified cooling is working properly (fans normal)

Still no change — the GPU clock remains locked to 210–255 MHz.

Has anyone else experienced this issue on the #G513RM

Is there any known BIOS / firmware fix or configuration needed

Any help from ROG engineers or other users would

be greatly appreciated.

Thanks!

[Falcon2_ROG]

@imfrn19 
Please verify that your BIOS has been updated to the latest version, and ensure that the graphics card driver installed is the one provided by us. If the issue persists, we recommend that you send your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[imfrn19]

I've taken it to a service center in Indonesia, and the BIOS version is the latest 327, but it still doesn't fix the problem. They even suggested replacing the motherboard at an unreasonable price. I assume the damage is probably due to a corrupt or faulty firmware on the Embedded Controller (EC). Can it be reflashed? I've asked the service center, and they said they can only flash the BIOS and not the EC.

Is there another solution to this problem?

[imfrn19]

Hello? any update?