09-17-2024 06:43 PM
Hi @MMBHTCX ,
Could you please share the current BIOS version you are using, as well as the context of your usage (such as whether the laptop is in standby or performing high-performance tasks, GPU and fan mode settings in Armoury Crate, and CPU and GPU temperatures)?
This information will help us further clarify your issue. Thank you.
09-19-2024 02:03 PM
As soon as it start fan rotate at 6000 rpm
BIOS version is 305
09-20-2024 01:27 AM
Have you tested restoring the BIOS to its default settings?
Based on your description, we recommend that you send the laptop to a local service team for further hardware inspection to identify the issue. Thank you!
09-25-2024 08:36 AM
Already tried
They tell it is software issue
09-25-2024 11:58 PM
Could you please provide the laptop serial number and RMA number via private message so we can proceed with further verification? Thank you.