Game Stutters, Battery Draining in shutdown - Asus ROG Strix Scar 18 (2024)

[ROG0234]

Hello guys

please I want to know everything about these issues I have 

1. why SCAR 18 have game stutters in games?, I have done all the updates available (bios, armory crate, myasus and windows update)

2. why the battery drain its charge while the laptop is in shutdown, not in use? ( it drain about 10% for about 18 hours)

[ROG0234]

Any help ??

[Anbby_ROG]

Hi @ROG0234 ,

I would like to confirm whether you are still encountering the same issue after replacing with the second device. Could you please provide the relevant battery report and the serial number of the second device for further verification? Thank you.

[ROG0234]

first of all,
1- How to make this report you want ? please describe in details

2- What about the stutters in games that faces me (I have done all the updates available windows update, armory crate, myasus and bios)

[Anbby_ROG]

To generate a battery report, please type cmd in the Windows search bar to open the Command Prompt, then enter the command powercfg /batteryreport. This will generate a battery report and save it to a specified folder.

Additionally, regarding the stuttering issue during games, please send us the following information via private message so we can proceed with further verification, thank you.

Serial Number:
BIOS Version:
Windows Build Version: (Settings > System > About)
dGPU Driver Version:
Name of the game where stuttering occurs:
Armoury Crate GPU and fan mode settings during the game:
Any external monitors or other devices connected:
Have you added or replaced SSD/RAM:
Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):

[ROG0234]

I have send all info u need about the games stuttering problem as a private message now