G834JY switching to dGPU freeezes screen

[Kantana]

After updating to NVidia drivers 560.70 or 560.81, any time I try to switch to the RTX 4090 gpu the screen will  freeze on the notebook screen.  Attempting to restart the gpu driver with Win + ctrl + shift + B will result in a black screen.  Only solution is to hold down the power button to power off and reboot.

Last working driver was 556.12.  Anyone else having the same issues with the latest 2 drivers, 560.70 or 560.81?

[Kantana]

@Anbby_ROG any reports from other users?

[Anbby_ROG]

Hi @Kantana ,

We understand that many users prefer to update to the latest Nvidia drivers as soon as they become available. However, since the drivers provided by Nvidia have not undergone compatibility testing for each brand’s devices, the drivers offered on the ASUS website are based on Nvidia’s drivers but have undergone multiple rounds of compatibility testing and verification before release to ensure users have the best experience.

If you encounter any issues while using the latest Nvidia drivers, we recommend installing the drivers from the ASUS website to ensure stability and compatibility. Thank you for your understanding.

[Kantana]

@Anbby_ROG Hi Anbby, can you pls flag this to Nvidia so they can fix it in future driver releases, thanks.