G513RC Automatic restart after laptop sleep

[liuBenny]

ROG Strix G15 model G513RC, I have set this computer to turn off the screen and enter sleep mode after five minutes of inactivity, but this computer will automatically restart after entering sleep mode for a few minutes, which causes the website and The data must be re-opened. May I ask what is the problem?

[Anbby_ROG]

Hi @liuBenny ,

Have you already updated your BIOS to the latest version 327?
Please follow the instructions provided in the following link to check if there are any adjustments needed in your sleep settings:
https://www.asus.com/support/FAQ/1049328/

If you still have any other concerns, please feel free to let us know. Thank you.

[liuBenny]

I have updated to 327, I will try to adjust according to the website you gave me, if there are still problems, I will leave a message again.Thanks

[Anbby_ROG]

Hi @liuBenny ,

I would like to confirm with you whether this issue was present from the beginning or if it occurred after using the laptop for a while.
Before putting the laptop to sleep, which programs are left open? Could you please try closing all software and putting the laptop to sleep to test if it will automatically restart?
Have you replaced or added any hardware components (such as RAM or SSD)? If so, could you try reverting to the original hardware components from the manufacturer to test if this is a compatibility issue?
If the above steps do not resolve the issue, we recommend restoring the laptop to its original state and checking if the problem improves after the restoration. Thank you.

[liuBenny]

Hello, this problem is still not solved. I just left the computer because I was going to read next to me, but it didn't take long for the computer to restart from the sleep state.