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G513QE Armoury Crate Cannot be installed

BÃ_llint
Level 7

I have a g513qe ROG Gaming Laptop, I uninstalled Armoury Crate, because it failed to install the "G513QE HAL" update. (Clicked on the update and ended up with an "install" button with a red triangle). I tried reinstalling but I got an error: 502.

I tried uninstalling (I used the AC uninstall tool as well), reinstalling several times but I was unsuccessful.

 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @BÃ_llint ,

Did you download the install file from ASUS website?
Please PM me the following information, we will feedback to relevant department to help confirm this issue. Thank you

Serial number (S/N):
BIOS version: 
Windows OS version:
error 502(error screen):