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G15 CPU and GPU Fan curves being swapped after the new BIOS update

Overflyte
Level 7

‎02-28-2024 05:48 AM

After updating to BIOS 317 It seems that the CPU and GPU fan curves have been messed up and they changed roles. This problem is very common in the G15 Community and i wish for everyones help on finding a solution to this as my CPU temps are constantly High and GPU get Cooled way too much than the CPU.

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5 REPLIES 5

Anbby_ROG
Customer Service Agent

‎02-28-2024 06:48 PM

Hi @Overflyte ,

Thank you for reporting this issue. 
Our internal team is currently analyzing and validating the new BIOS as a solution. In the meantime, we suggest manually adjusting the GPU fan curve settings to enhance the CPU fan. Once we have any updates, we will promptly inform you. We apologize for any inconvenience this may cause.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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Overflyte
Level 7
In response to Anbby_ROG

‎02-29-2024 02:24 AM

Thank you very much! Please dont forget to inform me once the fixes are done Thanks!

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Anbby_ROG
Customer Service Agent
In response to Overflyte

‎03-09-2024 04:53 PM

Hi @Overflyte ,

I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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nihad
Level 7

‎04-06-2024 02:43 AM

i have same issue after 318 update

 

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Anbby_ROG
Customer Service Agent
In response to nihad

‎04-07-2024 10:00 PM

Hi @nihad ,

The issue regarding the exchange of control between the G15 GPU and CPU fans has been resolved in the latest BIOS update. 

Could you please describe the situation you encountered or provide relevant videos/screenshots for further confirmation? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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