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G15 Advantage Edition wont let me choose regular display resolutions any longer

LegendofZito
Level 8

I have a RoG Strix g15 (g513qy) 

Ryzen 9, AMD RX6800M , 64gb RAM, Windows 10

 

Using LG Oled B4 TV as monitor.

i was originally trying to get my games to stop juttering when I'd move. I went down a rabbit hole of refresh rates, game mode, vrr, free sync, DDU, ADRENALINE.  just one day it started jittering, so I opted to try Linix mint, hated it, went back to windows 10, couldn't get it the jutter to go away, upgraded to 11 and then I lost the ability to keep my internal display at 4k with an active resolution of 4k. I went through another driver rabbit hole, went back to windows 10 and its still the same.  I can't get the Internal display to run from the GPU and when pluggin in to the usb 3.2 2x2 i cant even get full 4k on tv.

 

Keep in mind I had everything working perfectly find for months. This was left field. I researched, looked things up and haven't found a solution.

I don't see any ability to switch my graphics Has any one run into this issue?

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3 REPLIES 3

traemilietw
Level 7

Have you reached out to tech support?

 

Yes, there solution is always "restart" and "send in for diagnosis and repairs". They don't have tech support they have script readers. 

Anbby_ROG
Customer Service Agent

Due to the repeated posts, we will respond to you in this post. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂