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FX507ZC4 DDR5 Ram support

MikeJ1996
Level 7

‎09-23-2023 01:15 AM

Hi

I recently purchased this asus FX507ZC4 laptop and i read that there is another version with ddr5 memory, i purchased this laptop as i was lead to believe it came with ddr5 as that it how it was advertised, but none the less it has ddr5 but wondering if i could use ddr5 memory as the CPU i have supposedly supports it

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Anbby_ROG
Customer Service Agent

‎09-24-2023 11:52 PM

Hi @MikeJ1996 ,

The FX507ZC4 has a total of two memory sockets, including those that are currently in use. 
It supports one SO-DIMM with a maximum capacity of 16GB, and its specification is DDR4-3200mhz.

Since there are other TUF Gaming F15 versions that support DDR5 memory, would you be able to private message me your serial number for further assistance? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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