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Flow X16 stuck in tablet mode

Milandeep_Singh
Level 7

‎05-21-2024 11:36 AM - edited ‎05-21-2024 12:12 PM

Hello people,

I am having the same problem which has been posted here.

https://rog-forum.asus.com/t5/gaming-notebooks/flow-x16-stuck-in-tablet-mode/m-p/961946 

Doesn't matter how I flip the laptop, it is always in a mix mode where keyboard is enabled and view of the taskbar is like it is in tablet mode. I tried restarting it but didn't have any luck there. Also when I go to settings>system, there is no option of the "Tablet". I have the same model and bios number in this post which are GV601RM and 318. Expecting a hand thank you! 

 

P.S. I tried to delete the previous UMDF sensor and downloaded the amd graphics package from ASUS website but the issue still pertains . I also tried auto detect from AMD website . please help me out 

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Anbby_ROG
Customer Service Agent

‎05-21-2024 11:22 PM

Hi @Milandeep_Singh ,
I would like to confirm with you if you have tried reinstalling the system and only installing the drivers provided by the Asus official website to see if the issue is resolved. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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