06-01-2023 02:52 PM
Hi folks,
I'm trying to connect my new ROG Flow X13 2023 (RTX 4050) to a Razer X Core eGPU with an RX 6800 GPU via a USB 4 type C Thunderbolt cable, but the laptop isn't registering the GPU. I've updated all my drivers, restarted the system with the GPU connected and double checked the device manager. The eGPU just doesn't show up even though the specs, cable and connectors should work fine.
Do you have any suggestions or is there something wrong with my unit?
Thanks,
Chris
06-01-2023 07:33 PM
Would you be willing to share pictures of how these devices are connected for me to have a look?
If possible, please also provide information such as BIOS version, system version, graphics card driver version, and any other relevant details. Thank you.
06-04-2023 10:59 AM
Thank you. I’m travelling till next weekend, but will get you the details and photos as soon as I get back.
06-06-2023 01:14 AM
Hi @ToferC ,
We look forward to receiving the relevant information from you.
Please provide it when you have the time. Thank you.