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Duo 16 gx650rw blck screen

Warrenr6
Level 7

a month ago

Having the issue here the screenpad is the only display showing anything, the main screen is backlight but not able to be detected, best part is warranty expired 5 days ago, any advice would help as far as i know i have everything upto date

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Anbby_ROG
Customer Service Agent

4 weeks ago

Could you please check if the main screen displays anything in the BIOS interface? 

If the main screen still doesn’t display in BIOS, we recommend that you take the laptop to a local service center for further hardware diagnostics to identify the issue. Thank you.

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