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driver installation problem

Kaany09
Level 7

 hey guys i had previously opened a topic about my hdr problem. I think I found the problem. I tried to download the hdr certificate from the asus driver download page and install it again, but since the download was so fast, I started to suspect something, so I extracted the file instead of downloading it. There was a windows script file. When I ran this file, it normally said something like successfully installed, and I would press enter and close it. But this file closes as soon as it is opened. Anyway, I opened the file using notepad and there were two codes in it. When I wrote the above one, I saw that it gave an error, but the one below worked. Is it possible to find the file or the correct spelling of the above code, So the problem is most likely in the HDR certificate. Lastly can I use hdr in armory crate if my device is in ultimate mode?Ekran görüntüsü 2024-09-06 204931.pngEkran görüntüsü 2024-09-06 204955.pngEkran görüntüsü 2024-09-06 205101.png

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @Kaany09 ,

 

Upon confirmation, the ROG Strix Scar 18 (2024) only supports Dolby Vision HDR. If you have a non-OS laptop, please provide the following information via private message, and I will assist you in obtaining ICM files to play Dolby Vision-supported video. Thank you.

 

  • Laptop Serial Number:
  • BIOS Version:
  • Windows Build Version (Settings > System > About):

I sent on dm can u check it

what about rog strix g16