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Does Asus Offer "Asus Premium Care" on ROG Laptops?

toshar
Level 7

4 weeks ago

Issue:

I currently own a Lenovo LOQ gaming laptop purchased in Qatar, but there’s no official Lenovo support here—no dedicated QA website and no option for warranty extension. When I checked with Lenovo India, they confirmed they cannot provide extended warranty, repairs, or any service for a laptop bought in the Gulf region due to different part numbers.

What I'm Considering:

I’m thinking of selling my Lenovo LOQ (which still has 6 months warranty) to a local buyer in Qatar (I’m getting a good price) and instead purchasing an Asus ROG Zephyrus laptop with Asus Premium Care (APC).

I found that Microless offers laptops + warranty extensions, and I’ve heard Asus Premium Care provides global coverage. However, when I contacted Asus customer support, they couldn’t provide any concrete details and just told me to check with retailers.

What I Need Help With:

  • Does Asus Premium Care (APC) truly offer global warranty coverage?

  • What are the actual benefits and pricing of APC?

  • Has anyone here used APC for an ROG laptop and can confirm if it's worth it?

I work as a flight engineer and frequently travel between countries, so having reliable global support is a must for me—unlike Lenovo, which has region-restricted service.

Any insights would be highly appreciated!

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Also, can someone clarify if ASUS ROG ZEPHYRUS G16 GU603VI-G16.I74070 comes with OLED screen or IPS screen?

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Anbby_ROG
Customer Service Agent

4 weeks ago

For information on the regions covered by ASUS global warranty support and related services, please refer to the details provided in this link.

For the actual benefits of ASUS Premium Care, please refer to ASUS Premium Care - Introduction.

As for the pricing, the cost of ASUS Premium Care may vary by country since different regions may offer different plans. We recommend checking with local retailers for further details.

We hope this information helps. Thank you!

Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.


To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

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