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Display Problem on Arise from NVIDIA/Windows 11 Hibernate

kinesis420
Level 7

Its not permanently there but when I wake my laptop from hibernate there's a video bug that makes only 3-5 colors appear on my screen ,or some dither flaws with 2d graphics. This is the AMD Zephyrus, G16 32 GB RAM 8GB DDR6 NVIDIA RTX 4070, with 2 TB.

How do I fix it?

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

You mentioned that after waking up from hibernate, there are display issue. Have you tried using DDU to completely remove the drivers and then reinstall the ASUS-verified display drivers to see if the issue improves?

If the issue persists, could you please record a video or take a photo of the display issue so we can further verify the problem? Additionally, please provide the following information via private message for further verification. Thank you!

 

  • Serial Number:
  • BIOS Version:
  • Windows Build Version: (Settings - System - About)
  • iGPU/dGPU Driver Version:
  • GPU Mode Settings in Armoury Crate:
  • Does the issue occur with an external monitor?
  • How does the device enter hibernate mode (Idle, Manual, Lid Closed)?
  • Does the issue occur when waking up from sleep mode?
  • Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

I think it was the iGPU doing that. But now I have had for +24Hours a hibernate state, with Windows 11. It's that I like high uptimes, like how MacOS had. Because it competes with Macbook UNIX about the uptime(1) I am happier.

But after adjusting the settings a tad I'm back without the effect. Should it come back I will visit here and leave the instructed things, such as a picture of the event and all. Thanks!