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Different color quality on dgpu and igpu (Color gradients banding)

Mtaro
Level 8

I have been using ROG strix G17 with rtx4060 for 1 month. I have just noticed this issue. while watching video, color in dark spot is so oily and ugly. This only happen when using Ultimate GPU mode on armory crate. When using igpu everything looks fine. I can enjoy watching dolby vision content. But when on dgpu these content looks terrible. I'm not sure this issue happen in gaming or not. I did live update to all driver version and tried all setting on nvidia control panel but it did not work. Please let me know how to fix it. Thanks

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16 REPLIES 16

Anbby_ROG
Customer Service Agent

Hi @Mtaro ,

Would you mind providing the following information for us to further investigate your issue? Thank you.

Product model:
BIOS version:
ASUS System Control Interface V3 version:

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

@Anbby_ROG I have seen differences as well on my notebook between iGPU and dGPU when it shows gradients, banding is far more pronounced kn dGPU.

I captured same blizzard launcher which has circular gradients on the left and it looks much worse under dGPU.

My model is G834JY, Bios is 317, Asus control center is 3.1.17.0

20230802_132945.jpg

 iGPU

20230802_133016.jpg

 dGPU

See how much brighter and noticeable the circular banding is on the dGPU.

Product model : G713PV

BIOS version : 323

Asus system control interface : 3.1.17.0

After the lastest update the problem looks better, but the color from igpu still better than dgpu. Could you give me an explanation. What is the different between color processor from both gpu?

IMG_4918.jpeg video from igpu

IMG_4917.jpeg

video from dgpu(rtx4060)

as you can see, the video from dgpu is darker , more contrast than video from igpu

Anbby_ROG
Customer Service Agent

Thank you for providing the information. 

I have already forwarded the information provided by everyone to the relevant departments for further analysis and research. 

If there are any further updates, I will inform everyone immediately. I apologize for any inconvenience caused.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

@Anbby_ROG any updates on this?

Anbby_ROG
Customer Service Agent

Hi ALL,

 

Regarding the issue of color ramp, we have made improvements through the new version, V3.1.17, of the Asus System Control Interface. 
We understand that everyone desires improved color accuracy on the dGPU . Our research and development department is also analyzing the discrepancies between the iGPU and dGPU to rectify this issue.
We will continue to monitor and improve this issue, and optimize it in subsequent updates.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

epumba98
Level 9

I have the same problem on my laptop. It is an Asus ROG Zephyrus M16 model gu603zw. And the Color Banding It is awful. Could you find a solution?

Rosemary
Level 10

g634jz same issue here