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Customizable hotkeys not working...

Abe1019
Level 7

For the past days, there has been a problem with the hotkeys... whenever I press Fn key and F1-F12, none of its functions are working. Checked the keyboard, all F1-F12 buttons are working but none of the functions/hotkeys. Sometimes the entire keyboard does not work until I press CTRL+ALT+DEL then the keyboard goes back to normal but the function hotkeys still do not work. It sometimes tends to press a different function instead.  

Checked Windows update, Armoury Crate, and the MyAsus apps but it says that all the drivers are updated to their latest versions. 

Laptop: 2022 Strix Scar G533VM-LN022WS
Customizable hotkeys: Ver. 4.2.0.4
ASUS Keyboard: Ver. 21.0.0.27
OS: Windows 11 Home Single Language 10.0.26100 Build 26100

Any help would be appreciated. TIA

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Please refer to Hotkeys not functioning properly

Reinstall the drivers and try removing all external devices and power sources while the device is powered off. Then, press and hold the power button for 40 seconds to perform an EC reset. Reconnect the power source, power on the device, and test to see if the issue improves. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

Had the same issue and had this same thing suggested and it did not work. 
I have installed everything on my computer from scratch and it still doesnt work. Because of this my fan ran on overboost for a solid week until it finally died out. 
I am thinking of just going back to Win10, at least my PC worked.