Charging Issue

[Archgecko]

i have a rog g512li laptop (4 years old), all of sudden last month my battery stopped charging, whenever i plugged in the port got loose and dint charge...so i found out that my charging port was busted and i got a new one, and it worked fine for a week then last week, it stoped charging whenver i started palying games....and it also stops charging while i am playing or not playing games,,,,so basically i plug in , it shows plugged in and then it goes away... and the battery remains at tht particular percentage,, it doesnt go up or down and lags while gaming ...please help so i can know whats the problem

[Anbby_ROG]

Hi @Archgecko ,

Sorry for the late reply. You mentioned that you replaced MB with a new one, but the problem still exists. I would like to confirm whether you replaced it through a local authorized service center or by yourself. 
If the MB was replaced by authorized service center and the problem still persists, please provide your product serial number and repair number via private message so we can assist you with further verification. If you replaced the MB yourself, since the quality and compatibility of the MB you purchased are uncertain, based on your description, we suggest checking the battery status to clarify the issue. Thank you.

[zibonvil]

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@Anbby_ROG wrote:

Hi @Archgecko,

Sorry for the late reply. You mentioned that you replaced MB with a new one, but the problem still exists. I would like to confirm whether you replaced it through a local authorized service center or by yourself. 
If the MB was replaced by authorized service center and the problem still persists, please provide your product serial number and repair number via private message so we can assist you with further verification. If you replaced the MB yourself, since the quality and compatibility of the MB you purchased are uncertain, based on your description, we suggest checking the battery status to clarify the issue. Thank you.

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I GOT THIS,..