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cand I upgrade my Ram without lost my guarantee ?

Bakelyt_002
Level 8

I buy my rog strix g16 two weeks ago 

 

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @Bakelyt_002 ,

The ROG Strix G16 (2023) has a total of two memory sockets, including those that are currently in use. 
It supports one SO-DIMM with a maximum capacity of 16GB, and its specification is DDR5-4800.

 

Please note that we conduct stability and compatibility tests based on the recommended specifications for laptop upgrades. If you encounter compatibility issues or other hardware abnormalities when installing components that exceed the recommended specifications, this may affect your warranty coverage. The above information is provided for your reference, and we appreciate your understanding.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

So i cand upgrade my Ram at 32gb DDR5 4800MHz with 2 slots of 16gb one whitout lost my guarantee, because this is my principal preocupation to not lost my guarantee 

Anbby_ROG
Customer Service Agent

Hi @Bakelyt_002 ,

Please be careful during the replacement process to avoid accidentally touching other components, as this may affect your warranty rights. 

The above information is provided for your reference. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂