10-07-2025 01:00 AM
I received my Strix 18 5090 laptop one week ago, straight out of the box I noticed micro stuttering but didn't think anything off it.
I then noticed a coil squeel when working in solidworks, I tried reading about it and decided to test with Cyberpunk 2077 to see if the squeel would increase and to my horror discovered the laptop stuttering every few seconds.
Started searching and came over this issue that a lot of people are suffering from. https://www.reddit.com/r/ASUSROG/comments/1nivf1v/asus_gaming_laptops_have_been_broken_since_2021_a/...
I don't know what to do. The laptop is only 1 week old and I am thinking I should just return it and get something else.
10-08-2025 11:04 PM
May I ask if both your BIOS and system versions have been updated to the latest?
10-14-2025 01:14 AM
@MrEmo
May I know the exact laptop model you are using?
[Windows 11/10] How to check the model name and BIOS version
Additionally, please provide the current BIOS version, system version, OS build, and a video showing the lag issue.
We apologize for any inconvenience caused.
10-15-2025 10:23 AM
G835LX.327 I am running windows 11, this started right out of the box. Updated all drivers etc etc. The stuttering is exactly the same as other people describe it. I don't have a video atm.
I did the "fix" that was posted in a nother thread here for USB faults and it seems to be stable so I am uncertain if I want to revert the settings back in case the problem appears again.
The solution I've tried and so far all my issues are gone:
- I disabled NVIDIA Optimus by enabling Advanced Optimus as described in this link https://rog.asus.com/us/articles/rog-gaming-laptops/maximize-your-rog-laptops-performance-with-a-mux...
- the overall laptop stability so far holds up (still too early to tell)
In short, all you have to do is enable this in NVIDIA Control Panel:
and then make sure Armoury Crate GPU Performance mode is set to:
- do a OS reboot just to be sure and fingers crossed
- WARNING: make sure you're using the latest Armoury Crate version and that all your drivers (especially NVIDIA) are up-to-date
10-15-2025 10:36 PM
@MrEmo
BIOS 327 has already undergone relevant optimizations, and based on the screenshot, the current values are still within a reasonable range.
May I ask if you have encountered FPS drops or input lag when performing operations such as gaming?
If you have, I have sent you a message, please check your inbox.
Thank you.
10-16-2025 01:58 AM
Yes. Well the first thing I did was update to 327 and testing and usage of pc started after that.
On cyberpunk the stuttering was every 3-5 seconds, just a minor stutter for a brief moment maybe 0.25 sec. I also had dropouts of usb mouse and problems with bluetooth headset dropping out.
I will try to revert the changes I posted earlier and see if I the problems reappear.