Bought used laptop already registered

[Zhysuru]

I have bought a used ROG Strix G17 and tried to register my product, but the device is already registered. I have tried to contact Asus support but they are not willing to help. In their words the person that has registered the laptop has to send a request to unregister it, but I cannot get in contact with that person since i am the third owner of the laptop. Any support would be appreciated.

[Anbby_ROG]

Due to the regulations of the Personal Data Protection Act, we are required to verify the original user's purchase proof and related information in order to assist you with the next steps. This is to ensure the security of user information. 
Please note that product registration will not affect the product warranty, as the warranty is determined based on the product serial number. The above information is provided for your reference. Thank you for understanding.

[Zhysuru]

Hi, thanks for answering but I dont have any contact with the original user cuz im a third owner, theres nothing to do?

Like buy another warranty or something? Because I really need it for an error with my hardware

Do you need a photo of the serial number? 
Screenshot of the site where I bought the third-hand equipment?

[Anbby_ROG]

Could you please provide the product serial number via private message so we can further verify the warranty status?

If the serial number is still within the warranty, the product registration information will not affect your warranty repair. Thank you.