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Bought used Asus G15 it says serial number already registered

kjoln9725
Level 7

I bought a ASUS - ROG Zephyrus 15.6" QHD Gaming Laptop - AMD Ryzen 9 - 16GB Memory / NVIDIA GeForce RTX 3070 off of best buy used but it says the armour crate serial number is already registered could you help what i can do?

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Anbby_ROG
Customer Service Agent

Hi @kjoln9725 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you