cancel
Showing results for 
Search instead for 
Did you mean: 

Blank screen on my ROG strix scar 17

Sriramrex
Level 7

Recently I was facing a problem of black screen on my laptop. Even though the system was running just fine and I could see the windows when I am connected to an external monitor and also whenever I start my laptop in a very low screen position I could able to see my screen but when lifting it up it was again black.

Could some one please address this issue

Thank you

1000033344.jpg

98 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Sriramrex ,

Thank you for providing the photo. 
Based on your description, if there is no display at certain angles of opening the screen, we suggest you take your laptop to the local service center for further hardware testing to identify the actual issue. The above information is provided for your reference. Thank you.