Hello,
I have a strange probelm and dont really know how to solve it.
Laptop connected to the power supply starts up but the screen remains black only the keyboard lights up, power diodes and fans start working quite loudly. you can't even enter the bios because not even the Asus startup logo is displayed. however when I disconnect the power supply (asus ac adapter) and start the laptop from the battery it starts up quite normally and then I can enter Windows without a problem. However if I reconnect the power supply(AC adapter) the system turns off, restarts and I see a black screen again...
I already try to power reset the system or motherboard... nothing happend...
In this case, please perform a power reset of the device:
1. Disconnect the power supply and any accessories/cables connected to the switched off device.
2. Hold the power button down for more than 60 seconds.
3. Connect the power supply to the mains, connect the power supply plug to the laptop, wait 10 seconds.
4. Try to start the device.
Can anyone help me with that ?
