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Forum Posts

Battery charge limit for all laptops?

Dear Asus Forum,I am planning to buy a new "Asus rog flow x16" for work and gaming.Since I have this laptop 99% of the time connected to a docking station it will be continu charged at 100%.This wil make a huge impact on the battery pack state of hea...

DennZZ by Level 7
  • 1048 Views
  • 1 replies
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Resolved! Zephyrus duo 16 Multi-Zone Backlight Control not working

Hi! I realize that I'm facing a problem with the Multi-Zone Backlight Control feature. This feature is either disabled or not working. I don't know when this problem started. I tried changing the GPU Mode and also disabling HDR, but neither attempt m...

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VersusC by Level 7
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  • 5 replies
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Resolved! Asus Rog Every key changes power mode

Hi all, The issue I have is that any key in my laptop triggers the armoury crate window and the power mode change.   Please help me out here I'm tired on trying to troubleshoot this. This is a short video of the issuehttps://youtube.com/shorts/vS2DoP...

ROG Strix G16 Keyboard and USB issues

Im dealing with some confusing issues on a new laptop. I have an issue where the laptop keyboard and any connected USB devices randomly stop functioning. A restart fixes the problem, but only temporarily. I have sent it in for RMA twice now, but the ...

EthanEsh by Level 8
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  • 33 replies
  • 4 kudos

G16 (G614JV 2023) doesnt start after bios update

Hello,The MyAsus app automatically carried out a BIOS update (version 328) today. The update was successful, but after the notebook restarted it went off again shortly afterwards. Now the notebook won't start at all. The screen remains black and afte...

Weird Power Behaviour - ROG Zephyrus Duo 16 GX650PY_GX650PY

System Information:System Model: ROG Zephyrus Duo 16 GX650PY_GX650PYRam: 64 GB DDR5Processor: AMD Ryzen 9 7945HX with Radeon Graphics, 2501 Mhz, 16 Core(s), 32 Logical Processor(s)GPU: NVIDIA GeForce RTX4090 LaptopPeripherals Plugged:USB C Dock (Powe...

Can’t Register Laptop that was Purchased Brand New

Hi, I am having a battle getting my laptop registered so I can purchase premium care for it. I purchased the laptop brand new from Amazon and have been the sole owner. When I try to register my laptop it says it is already registered. I have spoken t...

Warranty rejection for broken OLED on GX650RX gaming notebook

I sent my computer for warranty repair to get CID messages staying no coverage. The computer does not leave my desk, the OLED bursted and now you guys are charging 600 euros for the repair...how can I reach out to ask how this analysis was done to re...

FA507XU repeatedly breaking??

I got this thing in October last and it has already broken 3 times. I have done nothing but use it normally. I have no idea how or why this is happening. It is set on a table when I use it, and I usually move the table rather than the laptop. First, ...