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New Laptop off Amazon Serial Number Already Registered

I recently bought 2022 ROG Zephyrus M16 off Amazon, which was supposed to be new, however when I tried to register the laptop online, it tells me that the serial number has already been registered. Is there some kind of bug, or have I been sold a pre...

kj by Level 7
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Backlit keyboard not working

Hi,I own an ASUS ROG502VT, it's an old machine but I still use it as a backup for my desktop when travelling. After some cleaning up it works still surprisingly ok, except the backlit keyboard. The lights of they keyboard turn on for a few seconds be...

Laptop burnt my peripherals, Asus won't help me in any way.

Hi there.I bought a Flow X13 2023 last month, and immediately had problems with it. The usb 4.0 port sent too much power to my peripherals, and burnt my keyboard, mouse, and headset (you can smell the burning plastic). I sent the laptop in for repair...

amico0 by Level 7
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slow restart windows 11 rog strix g18

hi to all, i bought brand new gaming laptop  asus rog strix g18  (i7 rtx4070) and got windows 11 home edition with it, it takes about 30 seconds or more to boot, for restart even more...what could it be, is something in it's settings, bios or just **...

Resolved! ASUS Strix Advantage Edition overclock missing

Hi,I own an Asus Strix Advantage (g713qy-k4005t) with Ryzen 5900HX + RX 6800M and after instaling the new AMD adrenalin software and going into Tunning options, I selected Default settings and computer restarted. I notice that after the restart the o...

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ASUS Zephyrus G16 - GU603ZU - Freezes and drops fps issue

Hi everyone ! Sorry if my English is bad, i gonna try to do my best My problem is that this computer is brand new, I bought it 3 days ago, and after doing a lot of research I haven't found any solution to my problem, and I'd be surprised if I were so...

Blue Screen Of Death on Asus TUF

Hello everyone,I'm currently using AsusTuf F15 16gb ram ddr5, with 4gb nvidia 3050 laptop gpu and 512gb ssd.I've been getting BSOD when i remove the charger from the laptop with an error stating VIDEO_MEMORY_MANAGEMENT_INTERNALI'm attaching the  file...

Tawqeer by Level 7
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ROG FLOW X13 cannot connect to docking stations

I have recently purchased the x13, and I was trying to set it up for my dell K16A docking station. And to my surpise it doesnt work. It doesnt connect to any other dockig stations too, no matter If i use  regular USB C connector or Thunderbolt . I ha...