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Backlight zones in scar 16 - Issue

AnnaSe
Level 7

‎03-14-2025 03:38 AM - edited ‎03-14-2025 05:57 AM

Hello! I have a problem with my ROG Strix SCAR 16 (2024) laptop. After updating the nvidia drivers, I lost the possibility to configure the monitor backlight zones in the armory crate. But HDR mode is disabled.

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Anbby_ROG
Customer Service Agent

‎03-17-2025 01:04 AM

May I ask if you have tried rolling back the display driver to the ASUS-verified NVIDIA display driver version V31.0.15.4624? Additionally, please tried uninstalling Armoury Crate using the uninstall tool, and Armoury Crate  to see if there is any improvement?Thank you!

Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.


To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

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