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Asus Zephyrus g16 freezings on login

Mrbob
Level 7

My new laptop that I bought 3 days ago is no freezing whenever I login I tried recovery everything is updated plz help fix this 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Mrbob ,

Have you tried restarting your computer to see if the same issue still occurs?
If the problem persists, have you added or replaced any hardware components (such as memory or hard drive)? Please try reverting your hardware configuration back to its original state to see if you can log in successfully.
If you have any other concerns, please don't hesitate to let us know. Thank you.