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Asus zephyrus G14 touchpad is hard to click

Qusuto
Level 9

‎11-03-2024 03:03 AM

I noticed that the upper part of the touchpad is hard to click, especially the corners. The bottom part “clicks” easily and gives feedback, but the upper part is very hard and not clickable. At first I thought the battery might be swollen so I checked the battery but it seems fine. Can you help me if it is a hardware or software problem?

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Anbby_ROG
Customer Service Agent

‎11-04-2024 05:02 PM

Based on your description, we recommend taking your laptop to a local service center for further hardware diagnostics to identify the issue. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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