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asus z13 kb dock - singapore service center quote

BuffySlayer
Level 7

hi,

like most other z13 flow owners, i am having the same issue with my z13 keyboard; ie it doesn’t work when angled unless it is flat on the surface.

Now, i have called asus singapore service center, and they quoted me 238.29 SGD for the “repair” and 80 SGD for labor!!

Hello asus?! You sold a defective product and have the cheek to make good on the defective keyboard, and more ridiculous is you have the audacity to charge labor fee for it?!??

I owned a couple of asus gaming laptop including the first G70, but i have to say i am so thoroughly disappointed with your aftersales service and recent product quality.

This is not a rant,  i am boycotting asus if this issue is not resolved to my satisfactory.

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Anbby_ROG
Customer Service Agent

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