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Asus White horizontal line on screen

DudeCipote
Level 7

I have a issue on my screen, there is like a white horizontal line and idk what caused it. 

For information the laptop is an ASUS ROG Strix G15 G513RM.

Sorry for bad quality, but screenshots dont show the white line.

 

HI_;).jpg

351 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @DudeCipote ,

Thank you for providing the relevant information.
Unfortunately, based on the photo alone, we cannot determine the exact cause of the white lines appearing on the screen.
We recommend that you take your laptop to a repair center so that an engineer can assess the situation firsthand.
Thank you for your understanding.

 

The following is the contact information:
https://www.asus.com/support/service-center-location*