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ASUS TUF Gaming F15 FX506HE wifi and bluetooth disappearing

FNU0809
Level 7

I've tried solutions in this forum as well such as updating driver reinstalling windows and my bluetooth and wifi keep on disappearing. i have to plug in a ethernet to keep my wifi, keep in note the driver update has only helped a little for my wifi. My wifi card is MediaTek Wi-Fi 6 MT7921 Wireless Internet Card. Im not sure on what to do with my bluetooth as well.

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judicavit
Level 7

Same here. But one solution I'm willing to try is to replace the Mediatek card with Intel card ax210 and install its driver.In some other form I heard this worked. It seems mediatek card is very unreliable and of low quality.

Anbby_ROG
Customer Service Agent

Hi @FNU0809 @judicavit ,

Please try updating the MediaTek wireless driver to version V3.00.01.1325 and the MediaTek Bluetooth driver to version V1.3.17.162. After updating, shut down the laptop, remove all external devices and the power source, and press and hold the power button for 40 seconds to perform an EC reset. Reconnect the power and turn on the laptop to see if the issue improves. If the problem persists, we recommend that you take the laptop to your local service center for further hardware diagnostics. Thank you.