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Asus TUF F15 screen

Subrat30
Level 7

DBE3071F-243A-4435-86C5-CBB39BD55650.jpeg

 Suddenly while playing valorant the screen got this line and after that it is still stuck. I contacted customer care and searched many youtube videos but didnt find any solutions. This happened not due to any external damage i guess it is after some software update. 
plz help if any having same issue or knows about the solution🙏

182 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Subrat30 ,

Apologize for any inconvenience caused. 

Please try entering the BIOS settings first to determine if the issue is related to the hardware or software of the display.
If the display problem is still existing in the BIOS settings, it may indicate a hardware issue with your screen. 
We recommend taking your laptop to a repair center for further inspection and repairs.
If the display is normally in the BIOS settings, it could indicate a software issue with your screen. 
Please refer to the following link for information on troubleshooting and adjusting relevant settings. 

https://www.asus.com/support/FAQ/1015072

Please feel free to reply and let us know if you have any further questions. Thank you.