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Asus ROG Zephyrus M16 2022 GU603ZM keyboard whitout light

TiagoCarvalho
Level 7

I recently bought an Asus ROG Zephyrus M16 2022 GU603ZM to work (I'm a programmer) and play. I'm a little disappointed, I have a problem because the computer works perfectly but the keyboard doesn't have a light.

I've tried everything, I've looked on all the forums... I've done everything they told me to do and nothing worked.

I uninstalled all the Asus drivers and reinstalled them in the sequential order from the website, I installed older BIOSes including the most recent one, I installed GHelper and nothing solved my problem.

I would like to ask for help because I would like to understand if it is a software problem or could it be a hardware problem/poor factory assembly.



Captura de ecrã 2024-07-21 020132.pngCaptura de ecrã 2024-07-21 020215.png

Thank you!

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @TiagoCarvalho ,

Due to the need for your personal information.
I have reply your message, please check✉. Thank you

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @TiagoCarvalho ,

Due to the need for your personal information.
I have reply your message, please check✉. Thank you