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Asus rog zephyrus g15 ga503rm

farukdnc27
Level 7

I bought a gaming laptop. Asus rog zephyrus g15 ga503rm ryzen 7 6800 . This laptop has some problems. I have waranty. I send my computer to asus services. But they don't solve my problem. My laptops problems are headphone jack not working and second ssd some times not working. I have some video and image for this problem. #https://drive.google.com/drive/folders/14sarRPxcMNddq--qfTcQBaQKYVg1ceX

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @farukdnc27 ,

I'm sorry to hear about your experience. Since you mentioned that you have already sent your laptop to the local service center but the issue is still not resolved, could you please provide the product serial number and RMA number via private message? We will further coordinate with the local service team. Thank you.