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ASUS ROG Zephyrus G14 2024: Popping/Cracking Sound During High Load – Thermal Expansion Issue?

brezz
Level 7

I've been noticing a slight popping or cracking sound coming from under the keyboard of my ASUS ROG Zephyrus G14 2024 laptop, particularly when the system is hot and the fans start to ramp up, or sometimes when switching from silent to turbo mode. The sound doesn't occur when the fans initially kick in, but rather at irregular intervals when the fans are already spinning and the load on the system increases, and thus ramping up the fans. ASUS customer support suggested that it might be due to the thermal expansion and contraction of the heat pipes and other metal components. Despite this, I haven't experienced any performance or thermal issues yet. Has anyone else encountered a similar problem, and if so, is there any way to minimize the noise?

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1 REPLY 1

Anbby_ROG
Customer Service Agent

May I ask if you can provide a video of the issue (please also note the time of the issue in the video) and send us the following information via private message for further verification? Thank you.

  • Serial Number:
  • BIOS Version:
  • Windows Build Version (Settings > System > About):
  • iGPU/dGPU Driver Version:
  • GPU and Fan Mode Settings in Armoury Crate:
  • Any upgrades or changes to SSD/RAM:
  • Whether the power supply is connected: