Asus rog zephyrus 2022 PROBLEMS

[funkywunky]

I own a Asus rog zephyrus 2022 model, rx6800s + AMD Ryzen 9 6900HS.
I bought this laptop for school + light gaming, and i will say it has been great when plugged in. Everything runs smoothly and at cool enough temperatures.

However, it has been a hassle for me when not plugged in. here are the problems:
1. Whenever on battery, it bluescreens randomly for no apparent reason. This happens atleast once every period if im using my laptop (every hour) This might be due to it being in eco mode as it is always on that when not plugged in
2. Whenever i close my laptop lid, the laptop either doesn't go to sleep or crashes, probably a blue screen because whenever i open it back up, the republic of gamers logo shows as if its been restarting

3. Laptop takes a long time to start up when i shut it down, like 5 minutes long. 

Note that all these only happen when my laptop is NOT plugged in
Note 2: I have tried: uninstalling and reinstalling all drivers, Trying different BIOS, fully uninstalled armory crate and installed ghelper, none of these have helped with the issues

I was wondering if i should just wipe my laptop and do a fresh start but it would be a hassle to get everything back

[Anbby_ROG]

Hi @funkywunky ,

Not sure if you have tested using the ASUS verified display driver version. When using the battery, does the BSOD show any specific error code? This would help us further identify your issue.

Additionally, do you have any external devices connected (such as monitors, docks, or hubs) or have you replaced the SSD/RAM? Please try removing all external devices and reverting the SSD/RAM to the original factory components to see if this improves the situation. Thank you.

[funkywunky]

I havent replaced any ssd or ram.
My drivers are automatically updated from adrenaline
For the BSODs, there has been a lot of different messages that i gave up keeping track, but one i remember happening today was kernel security check failure

Another note: I think it may be a faulty update because it was fine until around may when i unexpectedly started happening. There were a few reddit threads experiencing the same problems around the same time frame so that might tie into it.
Also: I'm probably gonna factory reset over the weekend because its affecting my schoolwork and hopefully it fixes itself.

[Anbby_ROG]

Hi @funkywunky ,

Please share the actual model of your laptop with us. We will recommend ASUS-verified display drivers for testing. Thank you.

[funkywunky]

My model is the GA402RK
After I reset my laptop, everything was working fine for like 3 days. Im having the same problem as before with the bluescreens not as frequent but still happens.

These are the frequent bluescreens that happen, 1 is most frequent 3 is least

1.HYPERVISOR_ERROR
2.SYSTEM_SERVICE_EXCEPTION
3.KERNAL_SECURITY_CHECK_FAILURE

[Anbby_ROG]

Hi @funkywunky ,

Please try installing the ASUS-verified AMD graphics driver version V31.0.12024.2005 and disabling Hyper-V to see if it improves the situation. 
Additionally, please use MyASUS to check if the hardware is functioning normally. Thank you.

[funkywunky]

Completely forgot about this. I kinda gave up trying a while ago because nobody else could get the solution. This guy has the same problem, same model same everything and no solution. Heres the link if your interested: 

https://answers.microsoft.com/en-us/windows/forum/all/constant-bsod-on-asus-zephyrus-g14/8b5944f7-7e...

[funkywunky · Accepted solution]

Everyone i just wanted to let you know that a random reddit comment with 3 upvotes fixed it completely for me:

"it turned out to be a bios issue, enter bios press f9 enter, f10 enter and haven't seen any bsod since then."