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Asus Rog strix issue

sourabh1138
Level 7
Hi I am facing the issue i that  am using rog strix g16 laptop. Till yesterday it was working fine but today it didn't charge and not turning on ,no charging indication what is the exact issue?
 
 
 
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4 REPLIES 4

Anbby_ROG
Customer Service Agent

Please remove all external devices and power sources while the laptop is turned off. Then, press and hold the power button for 40 seconds to perform an EC reset. Afterward, reconnect the power and turn on the laptop to test if the issue improves. Thank you.

I tries the same but didn’t work, technician told me there is short near motherboard

Anbby_ROG
Customer Service Agent

If you have already sent the device for repair, please consider further repair based on the diagnostic results from the service center. Thank you.

joninte2
Level 7

Coil whine is normal, you can get lucky to get one that is not that loud, but it doesn’t affect the laptop in any way, i have a 7 years old gpu that have coil whine, and i never have any problem, you should get worried about the overheating problem that every gaming laptop have, just clean fans of dust multiple times a year, and when the temps get higher you need to replace the termal paste/liquid metal, i want to buy the g18 inch model