12-21-2024 05:00 PM
Good evening all! Everything was fine until yesterday, when I re-installed my windows 11, and I've downloaded all of the latest updates for my laptop, and everything was downloaded via the official website. All of a sudden, my keyboard LED light just "died", while the LED strip below works.. So I've got this problem and I tried to fix it by re-installing the windows again, upgraded the BIOS, EZ Flash, I've also downloaded the newest Hotfix, Interface, Armoury Crate, and yet nothing happens.. The keyboard is working fine, it just feels stupid without the light.. Could someone please help me? I don't think it's a hardware issue, as I've got the LED strip working.. Please advise 🙂
Kind regards,
12-22-2024 10:32 PM
Please try the following steps to resolve the issue:
Remove and Reinstall Software
Perform EC Reset
Let us know if the issue persists after performing these steps. Thank you!