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ASUS rog strix G17 won't wake up from sleep mode.

Rogsuat
Level 8

I have been using my Asus Rog Strix G17 computer for about a month. My computer does not go into sleep mode and does not wake up when it does. It does not wake up even though I click the power button, keyboard and mouse. I keep getting karnel power 41 error in the event log. Please help me. Otherwise I'll go crazy. 

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52 REPLIES 52

I was having the same issues. I uninstalled armory crate with the tool and found an armory crate alternative called G-Helper.
In side of G-Helper there is a setting to kill all of asus bloat services and my computer has been stable since. 

Its still pretty early to tell if my issue is going to pop back up or not but so far so good.

If you search for G-Helper - Lightweight control tool for Asus laptops you will find the github page with the application you can get.
G-Helper.jpgreliability screenshot.jpg

relfoid
Level 8

I am also seeing this on my G733PZ

ASUS SCAR 17 G733PZ

Anbby_ROG
Customer Service Agent

Hi @relfoid ,

Please try updating the AMD VGA driver to V31.0.14038.8002 and Nvidia VGA driver to V31.0.15.4624 to see if the issue is resolved. Thank you.