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ASUS Rog Strix G17 G713P - BIOS Installer failed to update?

Sync
Level 7

Recently I had my ASUS replaced, and not too long ago I went to the MyASUS app to check if there was an update, but when I went to past updates it stated that the BIOS G713PV Installer update failed, should I be worried about this?

The laptop has been working fine more or less since I've gotten it, besides that it used to like to randomly restart after more than 5 hours of being on, but it hasn't happened since.

image_2025-02-13_035550270.png

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

We recommend connecting the power adapter and attempting to update the BIOS again to see if the update can be completed successfully. Hope this information helps. Thank you!

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

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1 REPLY 1

Anbby_ROG
Customer Service Agent

We recommend connecting the power adapter and attempting to update the BIOS again to see if the update can be completed successfully. Hope this information helps. Thank you!

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂