11-11-2024 11:43 AM
My laptop that I bought a couple of months ago has started to shut down for no reason during every game. Every driver is up to date. Sometimes I can start it again but sometimes I have to wait an hour or so until it boots up again. What's wrong?
11-12-2024 11:43 PM
May I ask if you have already updated the BIOS to the latest version and tested it with the display drivers verified by ASUS?
You mentioned that the issue mainly occurs while playing games. Is it happening in specific games, or does it occur in all games? When playing games, what mode are the GPU and fan in Armoury Crate? Also, have you monitored the CPU and GPU temperature performance during gaming? Thank you.
11-13-2024 03:02 AM
It happens in all games: Temp for the CPU is at around 95 degrees Celsius and the GPU is at around 86. I used Performance, Turbo and Manual settings in Armoury Crate. Same outcome...
a month ago
Have you tested using the ASUS-verified NVIDIA display driver, version V32.0.15.5597?
Additionally, have you added or replaced any SSD or RAM? Thank you.