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Asus ROG Strix G15 G513RW has a sleep problems

Stewie0425
Level 7

‎03-29-2024 07:33 AM

Dear Forum!

I'm contacting you because I have a ROG laptop and it generates quite strange things. Now it does more and more often that it just wakes up from sleep mode after 5 minutes of sleep and stays like that. I've tried every possible option, driver update, bios update, but nothing. I looked to see if it could be woken up by something via LAN, but it is also turned off. Anyone have any ideas? or a Ryzen feature...

 

Thanks

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Anbby_ROG
Customer Service Agent

‎03-31-2024 06:52 PM

Hi @Stewie0425 ,

Have you updated the BIOS to the latest version 327? 
Please disable the wake-up feature of peripheral devices (such as keyboard, mouse) through Device Manager, and also disable [Allow wake timer] in the power plan settings to see if the issue improves. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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